SoftAid Services
SoftAid's corporate philosophy is based on the notion that providing a quality product is meaningless unless it is backed with superior customer service. To this end, we have established a customer support system that revolves around providing a complete turnkey solution for your medical management needs.
From installation to daily system support, a trained SoftAid representative is there to ensure you of a smooth and timely implementation. Our team of professionals will make sure your staff understands the software, learns its many features in a short amount of time, and significantly reduces the problems that can occur with the implementation of a new system.
Consulting
and Custom Development Services
For practices
requiring specific software features, our Consulting and
Custom Development Services division can develop the
functionality you need. Whether you're a one-physician
practice looking for features more closely related to your
specialty or a national organization that requires a secure
virtual private network (VPN), we can customize your software
to meet your exact needs.
- Systems analysis and design
- Systems integration and training
- Intranet and Internet
applications
- Hardware and networking
- Training
- Applications development
- Healthcare management consulting
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Implementation
Process
The
healthcare industry is comprised of thousands of businesses
ranging from small private practices to large medical
equipment companies. For this reason, SoftAid has
developed a detailed implementation process that will enable
you to successfully install and learn our medical management
systems in the shortest time possible.
System
Training
Merely purchasing a practice management system will not make your organization more efficient or streamlined. It takes time to master the many features that come with any new software. For this reason, SoftAid has established a detailed training program designed to educate your staff as quickly
– and effectively – as possible.
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Customer
Support
Providing a quality product is not enough if it doesn't come with quality customer service. SoftAid believes in providing the kind of support that reinforces our customers' decisions to purchase our medical software.
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