DME Office: Medical Management for HME/DME Companies

Innovated Home Medical Equipment and Durable Medical Equipment Solutions

The DME Office is a comprehensive medical management system built specifically to meet the unique inventory and billing needs of home medical equipment (HME) and durable medical equipment (DME) companies.

The software performs the critical functions necessary to effectively manage the day-to-day operations of a medical equipment business, including serialized inventory control, order tracking and processing, CMN attachment and tracking, and patient and vendor management.  Additionally, the software can process electronic claims to all four DMERC regions, Medicaid, Blue Cross / Blue Shield, clearinghouses, and directly to insurance carriers.

How The DME Office Benefits HME / DME Companies

  • Reduces the number of software applications required to effectively operate your company by managing the billing, ordering, patient and vendor maintenance and more.
  • Includes a detailed inventory management engine that can break down your supply by location and store multiple price points per item.
  • Generates reports that can identify your most popular and profitable product lines, top referring physicians, outstanding accounts receivable and more.
  • Manage numerous patient details, including demographic information, order history, billing history and physician referral.
  • Increases current account revenue by reducing denied claims using advanced claim scrubbing technology.

Specific Management Functions and Features of DME Office

Optional Companions to The DME Office

The Medical Office Records — EMR / EHR

Electronic medical records (EMR) improve office efficiency and workflow by providing computerized access to vital patient information. While The Medical Office can help increase overall productivity and improve bottom line cash flow, the integration of The Medical Office Records further enhances office workflow, minimizes paper-based redundancies and improves on how procedure codes are selected.

SofTalk Link Engine

The SofTalk Link Engine enables The Medical Office to bi-directionally interface with third-party software applications. Each link engine module runs in the background of your SoftAid software, and provides summary detail for applications such as Quickbooks, Peachtree, Crystal Reports and any of our strategic partners' programs. Link Engine modules can also be developed for any other third-party software, as needed. This seamless operation eliminates the need to manually export data and does not conflict with any other computerized operations.

Product Previews

To view a series of full-sized previews, click on any of the following pictures


Attach CMNs


Orders File


Delivery Tickets


Inventory Details